1447 ജമാദുൽ ആഖിർ 14

Return & Refund Policy

    Last Updated: 14 November 2025

    At Prabodhanam, we provide subscription-based online access to Islamic books and reading materials exclusively in digital format. Please read this Return & Refund Policy carefully before making a purchase.

    1. Digital Subscription – No Returns / No Refunds

    All subscription plans on Prabodhanam.com offer instant access to our digital Islamic book library.
    Because digital services cannot be returned once accessed, all subscription fees are:

    • Non-refundable
    • Non-transferable
    • Not eligible for return or partial refund

    This applies to monthly, quarterly, yearly, and lifetime subscription plans.

    1. Cancellation of Subscription

    You may cancel your subscription at any time from your account settings or by contacting our support team.
    However:

    • Cancelling a subscription will not result in any refund.
    • You will continue to have access until your current billing period ends.

    We do not issue refunds for:

    Change of mind

    • Accidental subscription
    • Lack of usage
    • Misunderstood features
    • Subscription bought by mistake
    1. Eligibility for Support Assistance (Not Refund)

    While we do not provide refunds, we offer full customer support in case of:

    • Payment deducted but subscription not activated
    • Incorrect plan activation due to system error
    • Technical issues preventing access to digital content
    • Login/access problems caused by server issues

    If you face any of the above issues, we will correct or restore access promptly.

    1. No Physical Products

    Prabodhanam does not sell any physical books or magazines on the website.
    Therefore:

    • No returns
    • No exchanges
    • No replacements
    • No shipping refunds

    are applicable.

    5. Contact Information

      For any payment or account-related questions, please contact:

      📧 Email: info@prabodhanam.com

      📍 Address: Prabodhanam Weekly, IST Building, Silver Hills, Calicut, Pin: 673012